Lavonne R.
and 38,000+ others love our hats
Beth Dutton 10X Exclusive Western Hat
$92.00 $59.99
Wool Felt Hat Inspired by Classic Western Design This hat's exceptional quality and classic design define style and elegance, perfect... Read more
Shipping Policy
Please note that all of our products are handmade, and the production time is 5 business days, which is separate from the shipping time.
Shipping Options:
1. Free/Economy Shipping: Estimated 10–15 business days
2. Express Shipping: Estimated 8–10 business days
3. Overnight delivery is not available at this time.
The shipping times provided are estimated under normal conditions. Delays may occur due to external factors such as weather, customs clearance, holidays, or logistics disruptions. Therefore, delivery times are not 100% guaranteed.
For more details, please refer to our Shipping Policy.
If you still have any concerns or need your order by a specific date, we recommend contacting customer service before placing your order.
Refund Policy
In general, we only offer free returns, exchanges, or full refunds under the following conditions:
- Damaged, defective, or lost in transit.
- 30 days of delivery.
For other reasons such as personal preference, dissatisfaction, or size issues,etc, we still offer return or exchange services, but the following terms apply:
- A 30% handling fee will be deducted.
- The return/exchange shipping cost must be covered by the customer.
- You must contact us within 10 days of receiving your order.
After 10 days, returns or exchanges for personal reasons will no longer be accepted, regardless of the situation.
Customized products do not support cancellation, return or exchange.
For more questions, please check the Refund Policy.
If you still have questions about the refund policy, it is recommended to consult our customer service first.
